TallySignSupport

Bring over your DocuSign templates

Using DocuSign in Salesforce? Create the same templates in Tally Sign in a click: same pages, same Salesforce object, same signer.

3 sections · 4 screenshots

When your Salesforce has DocuSign for Salesforce, Tally Sign notices and offers to create the same templates for you, as templates you can edit and add Salesforce fields to. Each one keeps the Salesforce object it's sent from and who signs it. DocuSign isn't changed.

Step by step · 5 steps

Bring over your DocuSign templates

Where: Tally Sign → Templates

1. Find the DocuSign notice

In Tally Sign, choose Templates in the menu on the left. When your Salesforce has DocuSign for Salesforce, owners and admins see We noticed you use DocuSign at the top. Choose Bring over DocuSign templates.

  1. You can also open Settings → Move from DocuSign. That tab is there only for companies whose Salesforce has DocuSign.
Find the DocuSign notice: Tally Sign → Templates

More detail: Find the DocuSign notice

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Where it shows up

Once Salesforce is connected, owners and admins see this on the Templates page and in Settings → Salesforce until the templates have been brought over. Your org in Settings → Salesforce also lists DocuSign for Salesforce, with a Bring over DocuSign templates link.

We noticed you use DocuSign, with a Bring over DocuSign templates button
On the Templates page.

Choose Bring over DocuSign templates, or open Settings → Move from DocuSign. That tab is there only for companies whose Salesforce has DocuSign.

Create them from Salesforce

In Settings → Move from DocuSign, Your DocuSign templates lists every template DocuSign for Salesforce keeps in your org: the object it's sent from, its file, and where it's at.

Your DocuSign templates with a Create 3 templates button, three ready and two that can't come over, each saying why
Each row says whether it can come over, and why not.
  1. Choose Create 3 templates (the button shows how many are ready). It takes a minute; you can leave the page.
  2. Each row turns green with Open when its template is ready. Open each one to check it, then send one to yourself before your team uses it.
Three templates in Tally Sign with Open and Create again, notes on which fields fill in from the Case, and two that can't come over
Notes say which fields fill in from Salesforce.
In DocuSignIn Tally Sign
Template sent from a Case (or any object)A template sent from the same object
Signer found on the record, such as the Case's ContactThe same signer rule (Contact), so the right person is filled in when you send
Word or Excel formA template you can edit: its labels and blanks become a table, and the logo and address come along
Blanks like Customer Name, Contact, Email, DateSalesforce fields that fill in from the record (the Case's account, its contact, today's date); others stay blank to fill in
Item grids (labor, expenses, parts)Tables that fill from the Case's related lists with the same name, one row per record, with a total when there's an amount
"Customer signature approval" and "Date of approval" rowsA signature section with the customer's signature and date
PDF fileIts pages as they are, with the customer's signature and date beside the form's own labels
Gen template (Word)A template from the Word file, with DocuSign's merge fields turned into Salesforce fields
Gen template made in DocuSign's online editorNot brought over: create it again in Tally Sign

Templates kept in DocuSign itself

Some DocuSign templates live in the DocuSign account, not in Salesforce; their row says so. Bring those over as files:

  1. In DocuSign, open Templates, select the templates and choose Download. You get a .json file for one template, or a .zip for several.
  2. In Settings → Move from DocuSign, choose Upload on Templates kept in DocuSign itself (or drop the file on it).
Templates kept in DocuSign itself with an Upload button and the template created from the file
Each template in the file becomes a Tally Sign template.

These keep their pages and every field where DocuSign had it, including fields placed next to text in the document. Fields come over as the same kind of field:

In DocuSignIn Tally Sign
Drop-down listDropdown with the same items
Radio groupRadio with the same choices, placed where the first button was (check that it lines up with the form)
Number fieldNumber, with its smallest and largest value
Date fieldDate the signer picks
Signer attachmentFile upload
Email, phone, ZIP and SSN fields, and text with a validation patternText with the same format check
Field shown only when a box is checked, a choice is made or a field is filled inThe same condition (see Show a field only when another has a value)

Calculated (formula) fields, stamps, payment fields, notes, approve and decline buttons, and smart sections have no equivalent and are left out. The note under each template says what was left out or needs a look.

On the website: No CRM needed·Pricing