TallySignSupport

The quote-to-cash setup wizard

Eight steps from connecting Revenue Cloud to your first signed order form.

9 sections · 11 screenshots · 2 clips

When Tally Sign finds Revenue Cloud in your org, Settings → Salesforce shows Set up Revenue Cloud quote-to-cash. The wizard walks through everything an order form needs. You can leave at any step and continue later; the progress bar remembers where you were.

Step by step · 6 steps

Set up quote to cash (accepted quote → order → contract)

Where: Tally Sign → Settings → Salesforce

1. Open the quote-to-cash wizard

In Tally Sign, choose Settings at the bottom left, then Salesforce under Integrations. In Set up Revenue Cloud quote-to-cash, choose Start setup (or Continue setup).

  1. The card shows once Salesforce is connected and Tally Sign finds Revenue Cloud in your org. What we found lists what the setup will use.
  2. Choose any step in the list on the left to go straight to it.

More detail: Open the quote-to-cash wizard

1 of 6

Start the wizard

  1. Open Settings → Salesforce.
  2. In Set up Revenue Cloud quote-to-cash, choose Start setup (or Continue setup, or Review setup once it's finished).
  3. Work through the steps in order, or choose any step in the list of steps to go straight to it.
The wizard opens where you left off.
Settings → Salesforce with the Set up Revenue Cloud quote-to-cash card, 3 of 8 steps done and Continue setup
The card shows how many steps are done. Once finished, the button reads Review setup.

1. What we found

Open the wizard from Settings → Salesforce (Set up Revenue Cloud quote-to-cash) and choose What we found in the list of steps.

A checklist of what the setup will use: Revenue Cloud, Quotes, Orders, Assets, Contracts, Billing, Multi-currency and the Tally Sign package. Anything missing is skipped. Turn it on in Salesforce and come back.

Step 1: What we found, with every item checked
Step 1 of 8.

2. Order Form template

Open the wizard from Settings → Salesforce (Set up Revenue Cloud quote-to-cash) and choose Order Form template in the list of steps.

Pick the document your customers sign. Create Order Form makes one from the Order Form starter: quote details, quote lines grouped by billing frequency, totals and signature blocks for both sides. Or link a template you already have with Use a template you already have.

Step 2 with the Order Form template selected
The template can be edited any time with Edit.

Under Preview with a real quote, search for a quote. The order form fills from it, and the side panel lists the signers found and any missing values.

The Order Form filled from a real quote, with signers and No missing values
Preview with a real quote before sending anything.

3. Who signs

Open the wizard from Settings → Salesforce (Set up Revenue Cloud quote-to-cash) and choose Who signs in the list of steps.

Choose where to find the customer signer, in order. The default is Quote contact, otherwise Bill-to contact, otherwise Opportunity primary contact. Then choose who countersigns for your company: The person who sends it, Quote owner, Quote owner's manager or A specific person.

Step 3: Who signs, with three fallbacks for the customer
Choose Save and continue to keep your changes.

4. After signing

Open the wizard from Settings → Salesforce (Set up Revenue Cloud quote-to-cash) and choose After signing in the list of steps.

Choose what happens in Salesforce once everyone has signed. Steps run in this order and each needs the one before it:

OptionSalesforce action
Set the quote's Status to AcceptedField update
Save the signed PDF to the quote's FilesFile upload, with the certificate
Create an order from the quotecreateOrderFromQuote
Submit the ordersubmitOrder. Activates it for fulfillment and billing
Create or update assetscreateOrUpdateAssetFromOrder
Create a contractcreateContract
Also save the signed PDF to the new order and contractFile upload
Notify the sender in SalesforceBell notification
Step 4 with all quote-to-cash steps turned on
Every step on. Results are logged on the envelope.
Choose what happens in Salesforce once everyone has signed.

5. Send automatically (optional)

Open the wizard from Settings → Salesforce (Set up Revenue Cloud quote-to-cash) and choose Send automatically in the list of steps.

Create a rule that sends the order form when a quote's Status becomes Approved, optionally only above a Grand Total. Choose Send it right away or Create a draft for the quote owner. New rules start in test mode.

Step 5: a new rule, when a quote's Status becomes Approved
The sentence at the bottom reads back the rule.

After Save rule, turn it on with the switch. Tally Sign deploys a Flow to your org, which takes up to a minute.

The rule on in test mode
On in test mode: matches are logged, nothing is sent.

More in Automation rules.

6. Seats

Open the wizard from Settings → Salesforce (Set up Revenue Cloud quote-to-cash) and choose Seats in the list of steps.

Give a seat to each rep who sends order forms from Salesforce. Everyone else can still see status and signed documents on the quote.

Step 6: seat meter and the list of Salesforce users with seat switches
Turn on the switch next to each rep.

7. Package & component

Open the wizard from Settings → Salesforce (Set up Revenue Cloud quote-to-cash) and choose Package & component in the list of steps.

The package is installed before you connect; if the checklist shows an update, install it and choose Refresh. Then assign Tally Sign User to the reps who send, put Tally Sign on the Quote record page (from Custom - Managed) and add the Send with Tally Sign action to the Quote page layout. Check again confirms each item. Details are in Add Tally Sign to Salesforce.

Step 7 with instructions and a checklist, all items done
Every item checked.

8. Send a test to yourself

Open the wizard from Settings → Salesforce (Set up Revenue Cloud quote-to-cash) and choose Send a test to yourself in the list of steps.

Pick a quote you don't mind being accepted and turned into an order. Create test draft fills the order form with you as the customer signer, so you can sign it and watch every step run.

Step 8 with a quote picked and Create test draft
Use a test quote: the steps really run.

On the website: Revenue Cloud Advanced·Pricing